The Weekly #9

Curated News

Commonwealth Bank of Australia Uses AI to Cut Fraud

This is the type of use case I'm very accustomed to seeing at work. By using generative AI, the bank has been able to reduce customer scam losses by 50% and reported fraud by 30%, with Gen highlighting suspicious transactions.

Unfortunately, it's now rumoured the bank is looking to reduce call centre staff in the future due to these efficiency gains.

Amazon Launches a New AI Model

Just what we needed, another new generative AI model. Amazon is expected to announce a new multimodal model at their AWS re:Invent conference in Las Vegas next week. At the minute, Amazon relies on Anthropic's Claud model to power a number of systems, including chatbots. This new model, named Olympus, should allow Amazon to become more independent.

Anthropic New Features

On the topic of Anthropic, the development team has been busy over there as the company announced two new features that are going to be very useful.

First up, they have introduced a number of new tones of voice, allowing you to select from Concise, Explanatory and Formal in addition to the Default. Not only that, but you can also upload your own documents for a custom tone.

The second addition is the ability to connect to Google Docs. This makes it very easy to add reference documents to your prompt.

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New on Plain AI

AI Agents Explained

It’s been around two years since OpenAI’s ChatGPT hit the public consciousness, and in that time, many of us have interacted with an LLM chatbot, asking it a variety of questions and getting a response back where we chose to use that answer for something else, or not. Today, though,

Plain AISimon Cooper